Privacy Policy
At 24 HR Demo, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, retain, and disclose information when you visit our website, contact us, request a quote, or use our demolition services.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a quote, submit a form, or communicate with our team.
This may include:
- Your name
- Phone number
- Email address
- Property or project address
- Details about your demolition project
- Information provided through quote or contact forms
- Preferred contact method
- Information included in messages or inquiries
- Other information you choose to provide
We may also collect certain technical information automatically when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We collect and use personal information for purposes that are reasonably appropriate for operating our business and providing our services.
This may include:
- Responding to inquiries and quote requests
- Contacting you about your project
- Providing demolition and removal services
- Scheduling site visits or project work
- Preparing estimates and proposals
- Communicating about appointments and project updates
- Processing payments where applicable
- Improving our website and services
- Managing customer relationships
- Maintaining business and service records
- Responding to legal or regulatory requirements
- Protecting our business, customers, property, and website
We will not use personal information for unrelated purposes without appropriate consent or other legal authority where required.
3. Website Contact and Quote Forms
When you submit information through a contact or quote form, the information you provide may be used to respond to your request and determine how we can assist with your demolition project.
Providing certain information may be necessary for us to respond to your inquiry or prepare an accurate estimate.
Please avoid submitting sensitive personal information through general website forms unless specifically requested.
4. Consent
Where required by applicable privacy laws, we will obtain appropriate consent before collecting, using, or disclosing personal information.
Depending on the circumstances, consent may be provided through a website form, email, telephone communication, written communication, or another appropriate method.
You may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.
5. Marketing Communications
If you choose to receive promotional communications from us, we may use your contact information to send information about our services, company updates, or other relevant communications.
We will comply with applicable Canadian requirements for commercial electronic messages. Where Canada’s Anti-Spam Legislation (CASL) applies, commercial electronic messages generally require consent, identification information, and a working unsubscribe mechanism.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us directly.
6. Phone and Text Communications
If you contact us by phone or provide a phone number through our website, we may use that number to respond to your inquiry, discuss your project, schedule services, or provide project-related communications.
Where required, we will obtain appropriate consent before sending commercial text messages or other electronic marketing communications.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage, and help us improve the experience for visitors.
These technologies may collect information such as:
- Pages visited
- Time spent on pages
- General browsing activity
- Device and browser information
- General geographic information
- Website traffic patterns
We may use third-party analytics or website service providers to help us understand how visitors use our website.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Third-Party Service Providers
We may use trusted third-party service providers to help operate our website and business.
These providers may assist with services such as:
- Website hosting
- Website analytics
- Form processing
- Email communication
- Customer relationship management
- Payment processing
- Scheduling
- Information technology
- Website security
Where third parties handle personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately and protected against unauthorized access, use, or disclosure.
9. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose personal information where reasonably necessary to provide our services, operate our business, fulfill a transaction, comply with legal requirements, or protect our rights.
This may include disclosure to:
- Service providers working on our behalf
- Professional advisors
- Payment or technology providers
- Government authorities where legally required
- Emergency services or law enforcement where required or permitted by law
We only seek to disclose information for purposes that are appropriate in the circumstances.
10. Protection of Personal Information
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
If a privacy incident occurs, we will take appropriate steps to assess and respond to the situation in accordance with applicable legal requirements.
11. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business records, resolve disputes, meet contractual obligations, and comply with applicable legal or regulatory requirements.
When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it.
12. Access to Your Personal Information
You may have the right to request access to personal information that we hold about you, subject to applicable legal exceptions.
You may also request that inaccurate or incomplete information be corrected.
To make an access or correction request, please contact us using the information provided below. We may need to verify your identity before processing a request.
13. Privacy Questions and Concerns
If you have questions about how we collect, use, or protect your personal information, or if you would like to make an access or correction request, please contact us.
24 HR Demo
North Vancouver, British Columbia, Canada
Email: 24hrjunk@gmail.com
Phone: 604-265-5740
We will make reasonable efforts to respond to privacy-related requests and concerns within the time required by applicable law.
14. Children’s Privacy
Our website and services are intended for general audiences and are not specifically directed toward children.
We do not knowingly request personal information from children for marketing or other purposes where such collection is not appropriate.
15. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
Those third-party websites have their own privacy policies and practices. We are not responsible for the privacy practices, content, security, or policies of websites that we do not operate.
We encourage you to review the privacy policy of any third-party website before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, privacy practices, or applicable laws.
When changes are made, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
17. Governing Privacy Requirements
24 HR Demo operates in British Columbia, Canada, and handles personal information in accordance with applicable privacy laws and requirements.
British Columbia’s Personal Information Protection Act (PIPA) governs the collection, use, and disclosure of personal information by private-sector organizations in B.C.
18. Contact Us
If you have any questions about this Privacy Policy or how 24 HR Demo handles your personal information, please contact us:
24 HR Demo
71 west 2nd ave #165
Email: 24hrjunk@gmail.com
Phone: 604-265-5740